Tenant Support
OUR TEAM IS HERE TO HELP
Our secure Tenant Portal is your personalized online hub, available 24/7 to give you complete control over your tenancy. Easily log in to view your account balance, track past and upcoming payments, submit and monitor maintenance requests, update your personal contact details, and access all lease-related documents. Whether you’re at the office or at home, managing your tenancy is simple, safe, and efficient.
Need assistance or have questions about your tenancy? Our friendly and knowledgeable tenant services team is just a phone call or message away. Whether you need help navigating the tenant portal, clarifying lease terms, resolving billing inquiries, or require general support, we are committed to providing timely, clear, and helpful responses to ensure your experience is positive and stress-free.
If something isn’t working right, don’t wait — report it to us immediately. Whether it’s a minor issue like a dripping faucet or something urgent such as heating or electrical problems, our experienced maintenance team is ready to respond quickly and effectively. We prioritize tenant safety and comfort, ensuring all requests are handled promptly with clear communication every step of the way.
MAINTENCE & REPAIRS
Keeping important documents accessible is key to a smooth tenancy. From your signed lease agreement and renewal options to tenant handbooks and building-specific guidelines or notices, everything you need is stored securely and organized within your tenant portal. Easily download, review, or print documents at any time, so you’re always informed and prepared.
LEASING & DOCUMENTS
Paying your rent should never be a hassle. With Aplis, you have multiple convenient options to choose from. Make secure online payments directly through your tenant portal or set up automatic recurring payments to never miss a due date. We also accept e-transfers and post-dated cheques at select locations, giving you the flexibility to pay in a way that works best for you.
ACCOUNTING & FINANCE
Apply to Be a Tenant
Looking to Lease With Us?
Interested in making Aplis your new property management partner? Browse our current residential and commercial vacancies with detailed listings, photos, and floor plans. Our online application process is quick, easy, and fully digital — designed to get you into your ideal space with minimal delays. Submit your application securely, and our leasing specialists will guide you through the next steps.