Property types
A walk-up apartment building, a main-street retail plaza and a warehouse do not fail in the same way. Choose your asset class to see how we manage it.
Residential
Individually owned homes and suites need the same discipline as a large building: correct pricing, screened tenants and maintenance that is handled before it becomes damage.
Residential
Apartment portfolios are won on occupancy, arrears and controlled operating costs. We run all three from one office with on-site staffing where the building warrants it.
Residential
Condominium rentals add a second rulebook. We handle the board, the building and the tenant so ownership never has to referee.
Commercial
Commercial mandates run on lease administration and recoveries. We abstract every lease, bill accurately and keep tenants operating.
Commercial
Retail tenants need a building that supports trade — clean, safe, well-lit and open. We manage the site so their customers keep coming back.
Commercial
Office tenants judge a landlord on comfort, cleanliness and response time. Those are operational problems, and they are ours.
Commercial
Industrial assets are low-touch until something stops working. Preventative programmes and fast trades keep tenants shipping.
Commercial
Mixed-use buildings mean two tenant populations with different rules, hours and expectations. We operate both without letting either compromise the other.
How the playbook changes
Every mandate we take on is governed by the same four controls — a documented scope, a single accountable manager, monthly financial reporting, and a preventative maintenance calendar. What changes by asset class is the lease structure, the recovery model, the inspection cycle and the regulatory regime sitting behind it.
Residential tenancies run on the Ontario standard lease with statutory notice periods and rent-increase guidelines. Commercial space runs on negotiated net leases with escalations, recoveries and renewal options — drafted deal by deal.
In residential buildings the owner absorbs operating cost. In retail, office and industrial we budget CAM, reconcile it annually and bill tenants their proportionate share with supporting documentation.
Suites are inspected at turnover and annually; common areas monthly. Commercial sites add roof, HVAC, life-safety and parking-lot inspections on a seasonal schedule tied to the capital plan.
Residential is governed by the Residential Tenancies Act and the LTB. Condominium work answers to the Condominium Act, the board and reserve-fund rules. Commercial adds fire code, accessibility and occupancy obligations.
Residential applicants are screened on credit, income, employment and prior tenancy. Commercial tenants are underwritten on covenant strength, business history, use compatibility and, where required, personal guarantees.
Single-family owners receive a monthly statement and year-end package. Multi-residential and commercial owners add rent roll, arrears ageing, variance-to-budget commentary and a capital tracker.
Common questions
No. We manage single condominium suites and freehold homes alongside multi-residential buildings and commercial plazas. The reporting is the same standard at every size — only the depth of the monthly package changes.
Yes. Mixed-use sites are run with separate residential and commercial ledgers under one manager, so retail recoveries and residential operating costs never blend together in your statements.
We take on vacant and repositioning assets regularly — supervising trades, holding the site secure and insured, then moving straight into lease-up when the work is signed off.
A significant share of our owners live outside Canada. Everything runs through the owner portal — statements, approvals, invoices and inspection photos — with non-resident withholding handled alongside your accountant.
Send us the address and unit mix. Within 4 business hours a manager returns market rents, a lease-up timeline and a written management proposal.
