Why Work at Aplis
A Culture Built on Clarity and Excellence
At Aplis, we believe exceptional service begins with an exceptional team. That’s why we’ve built a workplace that rewards initiative, values transparency, and supports professional growth. From the office to the field, every team member contributes meaningfully to our mission—and shares in the success it generates.
Whether you’re managing buildings, coordinating maintenance, or analyzing portfolio data, you’ll be surrounded by people who lead with integrity, deliver with precision, and care deeply about the results we create together.
TEAMS & ROLES
Where You Can Make a Difference
At Aplis, our success is rooted in collaboration across four specialized core teams—each with a distinct focus, yet all united by a shared commitment to excellence. These teams form the foundation of our seamless, data-driven service model that our clients trust and depend on. From operational efficiency and tenant experience to property marketing and financial oversight, every department plays an essential role in driving performance and delivering value. We believe that great outcomes come from diverse skill sets working in harmony—whether you're detail-oriented, people-focused, technically minded, or strategy-driven, you'll find an environment here where your strengths are not only welcomed, but celebrated. At Aplis, there's space for you to grow, contribute meaningfully, and be part of something bigger.
Our Property & Portfolio Management team is at the heart of daily operations, ensuring that each property under our care is running smoothly and efficiently. This team builds strong relationships with tenants and property owners alike, handles lease administration, and delivers a high level of service through proactive communication, organization, and problem-solving. Whether managing a single unit or an entire portfolio, team members work collaboratively to uphold client expectations and optimize asset performance.
Property & Portfolio Management
The Finance & Reporting team oversees all financial aspects of property management, from budgeting and invoicing to trust account management and ownership reporting. This department ensures financial transparency and compliance, providing clients with timely statements and valuable insights into the financial health of their assets. With a detail-oriented and analytical mindset, this team plays a critical role in decision-making and operational success.
Finance & Reporting
Our Maintenance & Field Operations team ensures that all properties remain safe, functional, and in top condition. From daily repair work and emergency service calls to seasonal upkeep and major capital improvements, this team is the boots-on-the-ground backbone of our service promise. They collaborate closely with vendors, coordinate with tenants, and maintain high standards for property care and compliance.
Maintenance & Field Operations
The Marketing & Leasing team is responsible for creating demand, maintaining occupancy, and enhancing the overall appeal of our managed properties. Through digital marketing, strategic leasing efforts, and brand development, this team crafts engaging property listings, conducts tours, screens applicants, and drives conversions. Their work ensures our clients’ properties remain competitive in the market and that tenants enjoy a smooth leasing experience from inquiry to move-in.
Marketing & Leasing
Our Legal & Compliance team protects the integrity of our operations by ensuring strict adherence to all laws, regulations, and lease terms. This department supports eviction processes, handles lease disputes, ensures documentation accuracy, and keeps property practices aligned with evolving regulations. They work in tandem with property managers and legal counsel to mitigate risk and uphold professional standards.
Legal &
Compliance
The Technology & Systems team keeps our digital infrastructure running smoothly and efficiently. From managing software platforms and system integrations to supporting automation, data reporting, and internal tools, this team powers our ability to deliver modern, scalable property management. Their work enables every department to operate smarter, faster, and more collaboratively.
Technology & Systems
Our Administration & Office Operations team is the connective tissue that supports all departments at Aplis. From front desk operations and scheduling to HR coordination and executive assistance, this team ensures that the business runs like a well-oiled machine. They maintain internal processes, support employee onboarding, and keep daily workflows moving efficiently and professionally.
Administration & Office Operations
The Client Relations & Experience team is dedicated to building lasting relationships with both owners and tenants. Acting as the voice and pulse of Aplis, this team manages inquiries, addresses concerns, gathers feedback, and ensures a high level of satisfaction across every touchpoint. They play a crucial role in driving retention, trust, and loyalty through clear communication and a commitment to service excellence.
Client Relations & Experience
The Business Development & Strategy team focuses on growth, partnerships, and long-term vision. From identifying new market opportunities to developing strategic initiatives and client acquisition plans, this team drives innovation and ensures the company stays ahead of industry trends. They work closely with leadership to align business goals with scalable, sustainable practices that strengthen the Aplis brand and expand our reach.
Business Strategy & Development
What We Offer
A Flexible, Growth-Minded Workplace
We believe that work should adapt to life — not the other way around. Our team enjoys flexible work hours, remote opportunities, and a culture that prioritizes work-life balance without sacrificing productivity or professionalism.
Real Career Development & Mentorship
At Aplis, your growth is our priority. We invest in our team through ongoing training, clear career paths, and one-on-one mentorship from experienced leaders who are committed to helping you succeed.
Opportunities to Work on Diverse Portfolios
From modern condos and heritage buildings to commercial plazas and mixed-use developments, you’ll gain hands-on experience managing a wide variety of property types across Ontario. No two days are the same — and that’s the way we like it.
A Team That Values Your Voice and Ideas
Every employee, regardless of title or tenure, has a seat at the table. We foster an open environment where feedback is encouraged, ideas are heard, and innovation is rewarded.
Competitive Compensation and Perks
We offer competitive salaries, performance-based bonuses, professional development stipends, and wellness perks — because we know that when our people thrive, so does our company.
Our Hiring Journey:
What to Expect When You Apply
At Aplis, we believe that exceptional people are the foundation of exceptional service. Every interaction, every solution, and every success we deliver begins with a dedicated team member who cares deeply about their craft and the communities we serve. That’s why we’ve designed a hiring process that reflects our values—professionalism, transparency, and respect for your time and talent. From your first application to your first day on the job, we aim to make the experience clear, supportive, and engaging. Whether you're an industry veteran or exploring a new career path, we see recruitment as the beginning of a long-term relationship—one built on mutual growth, shared goals, and a culture of excellence. Here’s what you can expect when you take the first step toward a career with Aplis.
Submit Your Application
Your journey begins by exploring opportunities that align with your interests and strengths. Once you find a position that excites you, submit your online application with a current resume and any relevant supporting documents. Whether you're experienced in the field or just starting out, we welcome driven, detail-oriented individuals who are passionate about real estate, client service, and operational excellence. Every application is carefully reviewed by our hiring team—we value your time and take your interest in Aplis seriously.
Initial Screening
If your experience and skills align with what we're looking for, a member of our hiring team will reach out for an initial screening. This is typically a 15–30 minute phone or video call where we’ll get to know you better—your career goals, what attracted you to the role, and how you see yourself contributing to Aplis. We’ll also give you a chance to ask questions and learn more about the position, the team, and our workplace culture.
Team Interview
Next, you’ll connect with one or more team members for a more in-depth interview. Depending on the role, this may include your potential supervisor, teammates, or cross-functional colleagues. We’ll dive into your experience, how you approach challenges, and how you collaborate in fast-paced environments. This conversation helps both sides assess whether the role, expectations, and work style are a strong mutual fit.
Role-Specific Assessment
For many positions—especially those in operations, marketing, finance, and field services—we include a practical assessment or case-based scenario. This might be a mock maintenance schedule, a sample financial review, or a communication response exercise. We want to understand your problem-solving process, attention to detail, and how you approach real-world tasks. It’s not about perfection—it’s about how you think, adapt, and deliver value.
Final Interview with Leadership
In this stage, you'll meet with department heads or members of the leadership team. We explore alignment on values, work ethic, and long-term goals. We want to ensure this role supports your career growth, and that you’re a great fit for our culture of accountability, collaboration, and service excellence. This final conversation often includes insight into our company roadmap and where your contributions can make a lasting impact.
Offer & Onboarding
If we both feel it’s a match, we’ll extend a formal offer and welcome you into the Aplis family. Our onboarding process is structured to help you feel supported from day one—with access to your systems, tools, and training. You’ll also be introduced to your team, assigned an onboarding buddy or mentor, and given clear goals for your first 90 days. We invest in your growth so you can thrive.
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I submitted a contact form—how long until I hear back?We respond to all inquiries submitted via our website within 2 business day contact us directly at info@aplismanagement.com
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How can I contact Aplis for a media, speaking, or PR request?Media inquiries can be sent directly to media@aplismanagement.com. Please include your publication or organization, interview deadline, and the topic of interest so we can route your request accordingly.
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Do you offer downloadable brochures or corporate materials?Yes. You can request our Service Overview Package or Company Profile by emailing info@aplismanagement.com, and we’ll send the most relevant materials based on your inquiry type.
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What services does Aplis Property Management offer?Aplis provides end-to-end property management solutions including leasing, rent collection, maintenance coordination, financial reporting, legal compliance, and strategic asset planning. We serve residential, commercial, and mixed-use properties.
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What Type of Properties does Aplis Manage?We manage condominiums, single-family homes, multi-unit residential buildings, and commercial units. Each service plan is tailored to the unique needs of the property type.
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Are your services customizable?Absolutely. In addition to our three core packages, we offer a custom plan option for unique properties or portfolios requiring tailored support.
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Do I need to live near my property?Not at all. Many of our clients are remote landlords or investors. Our owner portal and communication systems are designed to keep you informed from anywhere.
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How do I get started with your services?Simply submit an application or inquiry online. We’ll review your property and needs, then schedule a personalized onboarding call.
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Is there a minimum number of units required?Each package has a minimum and maximum range. Our Core Care Package starts at just 1 unit, while Premium is ideal for portfolios of 5+.
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Can I switch packages later on?Yes. As your portfolio or needs evolve, you can upgrade, downgrade, or customize your service plan.
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Is the portal secure?.Yes. The Aplis client portal is encrypted with industry-standard security protocols to protect your data, documents, and personal information.
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What can I do in the portal as a landlord or property owner?You can view financial reports, track maintenance requests, review lease documents, communicate with our team, and monitor the performance of your rental properties in real time.
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How do tenants use their portal?Tenants can use their portal to pay rent, submit maintenance requests, access lease agreements, and communicate with our support team.
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How do I log in to the client portal?Once your property is onboarded, you’ll receive an email with your portal login credentials. You can access the portal 24/7 from our website under the “Client Login” section.
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Who do I contact for portal support or technical issues?Reach out to our Client Services team via email or phone. We’re available Monday to Friday, 9 AM–5 PM EST.
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What happens if I forget my portal password?Click “Forgot Password” on the login page to reset it. If you need assistance, our support team can guide you through recovery.
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Can I access the portal on my mobile device?Absolutely. Our client portal is mobile-friendly and accessible through any browser, and a dedicated mobile app is available for download.
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Can multiple users access the same portal account?Yes, additional logins can be granted to co-owners or authorized representatives upon request.
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Can I message the Aplis team directly through the portal?Yes, the portal includes a messaging function for direct, trackable communication with our property managers, maintenance coordinators, and accounting team.
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How often is information updated in the portal?Financial and maintenance data are updated in real-time as events occur. Monthly statements and documents are uploaded by the 10th of each month.
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How and when do I get paid?Owner payouts are processed monthly, with detailed statements provided via your online portal. Timing may vary slightly depending on tenant payment dates. However, if you would prefer Quarterly or Annually Payouts that is also a possibility.
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Do you assist with taxes or year-end reports?Yes. Year-end income and expense reports are provided, and our team can liaise with your accountant to ensure smooth tax preparation.
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What financial oversight is available in premium plans?Our Complete and Premium packages include quarterly reviews, budgeting support, and strategic financial consultations.
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When is rent collected and disbursed?Rent is collected on the 1st of the month and typically disbursed to owners within 5–7 business days after processing and reconciliation.
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How are financial statements delivered?Monthly statements are uploaded to the owner portal and emailed by the 10th of each month, detailing income and expenses.
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Are there hidden fees in your service packages?No. All fees are transparently outlined in your management agreement, and additional services are always pre-approved.
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How are vendor payments handled?We handle all vendor invoices and pay them on your behalf, deducting costs from the rental proceeds.
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How can I track performance of multiple units?Our reporting system consolidates multi-property data for owners with portfolios, including occupancy, rent collection, and ROI.
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Can I export my financial data?Yes. Statements and data can be downloaded in PDF or Excel formats directly from the portal.
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Do you assist with budget forecasting?Yes. We help owners plan annual budgets, reserve fund contributions, and project financial outlooks.
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What if a tenant stops paying rent?We follow a structured legal process, starting with notices and communication, and can coordinate with legal professionals when needed for formal action.
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Do you handle compliance with local laws?Yes. Our team monitors fire safety codes, municipal regulations, landlord-tenant laws, and ensures your property remains compliant.
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How does Aplis handle legal notices and lease enforcement?We issue legal notices for late rent, non-compliance, or violations in accordance with provincial regulations and the terms of the lease. We document every step and escalate only when necessary.
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Do you monitor building code and fire safety compliance?Yes. We schedule routine compliance checks to ensure your property meets local municipal, fire, and building code standards.
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How do you handle tenant insurance requirements?We require proof of tenant insurance as part of lease compliance. We can coordinate renewals and monitor active policies through our system.
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What if I need legal advice as a landlord?We can connect you with a trusted legal partner or provide insights based on past case experience, though we do not offer legal representation directly.
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Is Aplis familiar with commercial property regulations?Yes, we manage both residential and commercial units and ensure compliance with zoning, insurance, and regulatory obligations specific to commercial tenancies.
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How do you stay updated on regulatory changes?Our compliance team monitors industry updates and legislation changes, and we adapt our practices accordingly to keep you protected.
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How is lease compliance enforced?Through regular inspections, maintenance tracking, and tenant communications, we identify and address lease violations early to avoid escalation.
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Do you maintain legal documentation for my property?Yes, we store all notices, lease documents, compliance certificates, and correspondence securely in your owner portal.
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How do you handle maintenance requests?Tenants can submit maintenance requests 24/7 via their portal. Our team triages, coordinates with approved vendors, and provides updates to owners.
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Am I notified before repairs are made?For non-emergency work over a certain threshold (typically $250), we contact owners for approval. Emergencies are handled immediately to prevent further damage.
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Do you use in-house or third-party vendors?We use a vetted network of third-party professionals. We ensure quality control through oversight, reviews, and long-term vendor relationships.
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Is emergency maintenance available 24/7?Yes. We have a dedicated emergency line for after-hours issues such as flooding, heating failures, or safety hazards.
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Can I set spending limits for maintenance?Yes. You can pre-approve a spending threshold, and we’ll contact you for any expenses beyond that limit unless it’s an emergency.
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How are routine inspections scheduled?We perform inspections biannually or annually depending on your package and provide detailed reports with photos.
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Do tenants get notified of upcoming work?Yes, tenants are notified of scheduled maintenance with advance notice in accordance with local tenancy laws.
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How do you track and report repairs?All repairs are documented with timestamps, photos, vendor notes, and cost breakdowns—available in your owner portal.
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What happens if a repair is delayed?We keep both owners and tenants informed and coordinate alternative solutions or temporary fixes if necessary.
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Do you use in-house maintenance staff or external vendors?We use a vetted network of licensed and insured vendors to ensure quality, cost-efficiency, and compliance. However, should you have preferred vendors that you would like to use we can coordinate access. Please note that we do not markup any estimates provided. In the event that an estimate is marked up you will be provided with the original and be informed of the mark up prior to the commencement of work. We do not high anything here at Aplis.
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How do I request maintenance or report an issue?All non-urgent maintenance requests should be submitted through the Tenant Portal. For emergencies—such as major leaks, no heat in winter, or electrical hazards—please call our 24/7 emergency line at (647) 482-4137. Our maintenance team is dispatched promptly based on the severity and timing of the issue.
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How do you handle lease renewals?We review market rates 60 days before lease expiry and reach out to tenants for renewal options. You’ll be consulted before final terms are offered.
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Do you help manage rent collection and arrears?Yes. We collect rent via multiple digital methods, send automated reminders, and follow legal procedures for missed payments and arrears recovery.
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What qualifies as an emergency repair?Emergency repairs include: Flooding or major leaks Total power outages (not related to local outages) No heat in winter Gas smell or fire hazard Broken locks or doors compromising safety Call our emergency line directly at (647) 482-4137 .
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What’s included in your tenant screening process?We screen all applicants with credit checks, income verification, landlord references, and background checks to ensure reliability and stability.
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Who handles leasing paperwork?We handle all aspects of lease creation, digital signing, renewals, and enforcement. You’ll receive digital copies of all key documentation.
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What happens when a lease expires?We initiate renewal discussions in advance, assess rent adjustment opportunities, and coordinate signing—ensuring minimal vacancy and retention when desirable.
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How do you market vacant properties?We advertise on high-traffic rental platforms, MLS, and social media, with professional photography, video tours, and compelling copy to attract qualified tenants.
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How do you handle tenant disputes?We mediate tenant concerns professionally and document all communication. If needed, we escalate matters to legal partners or the Landlord and Tenant Board (LTB).
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What if a tenant breaks their lease early?We handle early terminations by enforcing lease conditions, negotiating buy-outs, and minimizing vacancy periods through expedited re-leasing.
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How do I get a quote for management services?Use our Book a Consultation form to share your property details. One of our advisors will follow up within 1 business day to schedule a call or site visit. You can also email us directly at owners@aplismanagement.com.
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What types of properties does Aplis manage?We specialize in full-service management for: Multi-unit residential properties Condominium corporations Mixed-use buildings Commercial plazas and offices Real estate investment portfolios We tailor solutions based on asset type, size, and ownership structure. Use our Book a Consultation form to share your property details.
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Can I schedule a site visit or evaluation?Yes. We offer free property assessments for prospective clients. This allows us to understand your needs and provide a tailored service proposal. Book your assessment via the consultation form or by emailing owners@aplismanagement.com.
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How do I enroll my property with Aplis?Visit our Property Enrollment Page and complete the intake form. Our onboarding team will follow up to gather any additional details and begin the transition process.
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Are there discounts for managing multiple units?Yes. We offer custom pricing and discounts for multi-unit portfolios. Contact us to discuss volume-based service plans.
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Can I switch management packages later?Yes. You can upgrade or modify your package at any time. We’ll adjust service levels and billing accordingly.
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How do you report back to owners?Monthly financials, incident reports, tenant updates, and inspection reports are available via the portal or email, depending on your preference.
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Will I still have control over major decisions?Yes. You’ll always be consulted for major repairs, tenant approvals (if preferred), and any decisions outside your agreed-upon thresholds.
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Do I need to live locally to use your services?No. Many of our clients are out-of-province or international. Our digital systems and full-service model make remote ownership hassle-free.
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What are your service contract terms?Our contracts are flexible and transparent. Most have a 12-month term with 60-day cancellation notice. Custom options are available for portfolios.
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How do I apply to become a vendor with Aplis?We’re always looking for high-quality, reliable vendors. Submit your company details, licenses, insurance documents, and references through our Vendor Application Form or email us at partners@aplismanagement.com.
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What vendor services do you typically work with?We regularly engage vendors across the following areas: General contracting Plumbing, electrical, HVAC Janitorial and cleaning Landscaping and snow removal Security and access systems All vendors must be fully insured and compliant with safety standards.
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Do you offer recurring service contracts?Yes. We work with vendors on both one-time jobs and recurring service agreements for seasonal maintenance or building services.
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Are vendors required to carry insurance?Yes. All vendors must provide valid liability insurance, WSIB documentation (if applicable), and business registration before being assigned work orders.
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How are vendors paid?Once a job is completed and approved, invoices are submitted through our system. Payment is made via direct deposit or e-transfer within agreed terms.
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Is there a partnership agreement to sign?Yes. All vendors must sign our Vendor Agreement outlining expectations, insurance requirements, timelines, and conduct standards.
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Are vendors expected to interact with tenants?Only as needed. Most tenant communication is handled through Aplis unless direct contact is necessary for scheduling or instruction.
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Can vendors access the property directly?Yes, if authorized. We coordinate key access, digital lock codes, or arrange supervised entry depending on the property's security setup.
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How do you ensure vendor accountability?Vendor performance is tracked with job completion photos, tenant/owner feedback, and internal quality audits.
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How are service requests assigned?We assign work orders based on service type, urgency, geographic location, availability, and past performance ratings along with the tiered partnership program level